The Opt-In Status Report in Flexmls shows which contacts are receiving listing updates via email for their subscriptions. (Quick refresh: subscriptions are the auto-emails that go out when listings that match your contact’s search are added or changed). Your clients are required to opt-in to email subscriptions, giving Flexmls permission to send them auto-emails. With the Opt-In Status Report, you can view a summary of your contacts’ opt-in statuses, or dive deeper to see who is pending opt-in, undeliverable, confirmed, opted-out or inactive–plus tips as to why your contacts are listed under those statuses. 

For example, if you see your contact under Undeliverable, the Opt-In Status Report might show that this is because that contact’s email address doesn’t exist and that you may want to check the spelling. If you have a contact who says they aren’t receiving subscription updates (and should be), this report is a great way to check their status and provide reasoning as to why they aren’t getting email updates.