SWMLS Executive Director Richard Gibbens covers the current issues affecting ShowingTime messages and what you can do to minimize the disruption.

Notice emailed to Members on October 9th:

Important Notification from ShowingTime

Last week, ShowingTime reported that several mobile phone carriers have mistaken ShowingTime SMS notifications as spam and began filtering/blocking inbound ShowingTime text messages without any notice or options available to the recipient.

While this is outside ShowingTime’s control, they are diligently working to resolve the issue and will update you with any new information. 

In the interim, we recommend: 

1. Download the ShowingTime mobile app as this allows notifications to bypass any provider issues that can occur with email clients and SMS carriers since push notifications in the mobile app are not affected.
2. Utilize additional notification preferences.
3. Check your mobile phone settings:  https://help.home.showingtime.com/knowledgebase/articles/1898236-help-i-stopped-receiving-text-messages-on-my-phon

Thank you for your patience.