If you are experiencing issues with the newly implemented Single Sign-On process, most login issues can be resolved by clearing your browser.

How to clear your Browser Cache

• It is critical to close any open browsers before you begin.
• Review the Advance Options in your browser before you begin. You will ONLY want to clear cookies, site data, and cache. DO NOT CLEAR PASSWORDS.
• Since there are many different browsers, please follow instructions for the one you use:
  • Chrome: https://support.google.com/accounts/answer/32050?co=GENIE.Platform%3DDesktop&hl=en
  • Edge:  https://support.microsoft.com/en-us/microsoft-edge/view-and-delete-browser-history-in-microsoft-edge-00cf7943-a9e1-975a-a33d-ac10ce454ca4
  • Firefox: https://support.mozilla.org/en-US/kb/how-clear-firefox-cache
  • Internet Explorer: https://support.microsoft.com/en-us/topic/view-and-delete-your-browsing-history-in-internet-explorer-098ffe52-5ac9-a449-c296-c735c32c8678
  • Safari: https://support.apple.com/guide/safari/clear-your-browsing-history-sfri47acf5d6/mac

More Troubleshooting Support

• For desktop login issues, contact Membership at 842-1433, option 5
• For mobile device login issues involving the Flexmls App, contact Julian at 505-724-3483