The shackle code on your lockbox can be changed to any 4-digit number you prefer.  In fact, all your lockboxes can share the same preferred 4-digit shackle code, so you don't have to worry with remembering multiples.

To change the shackle code using your eKEY, follow the steps below.

1. Open the eKEY app.
2. Select the Inventory icon.
3. Select the Serial Number for the lockbox you wish to change.
4. Press the Edit button at the bottom of the screen.
5. Tap on the Shackle Code.
6. Enter the new (preferred) Shackle Code twice and press Save.
7. Press the Program button and follow the on-screen instructions using the old shackle code.

If you're an ActiveKEY user, you'll need to bring in your lockbox to the REALTOR® Building, and we'll program your lockbox with the 4-digit shackle code of your choice.